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Read skwslot Legal before account access

skwslot Legal sets out how we handle account access, personal data, cookies, wallet records, and requests from Indonesia.

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REQUEST PATHS

Choose the right Legal support route

A clear request path helps us resolve policy questions without mixing them with game or wallet activity. Start from the account help route beside the cashier area, include your registered phone detail, and identify whether your request concerns access, data, cookies, or a payment record. For you in Bandung, the same written process applies as for any other Indonesian account. Keep the receipt reference when your question concerns DANA, QRIS, or a bank transfer.

Team online

Account access request

Use the account help route when phone verification or policy access stalls. Include your registered number and the exact message shown, so we can check the relevant access record.

Privacy request

Ask us to explain, correct, or remove eligible personal details through the policy contact path. State the requested change clearly and provide enough account detail for verification.

Payment record query

For DANA, OVO, GoPay, QRIS, or bank transfer records, attach the receipt reference and date. We use those details to locate the relevant account entry before replying.

DATA HANDLING

Check how our Legal process works

We keep the Legal process tied to real account actions rather than broad statements. Phone verification connects an account request to the right record, cookie controls affect browser preferences, and payment references…

Account data

We use details such as your registered phone number to administer account access and match a request to the correct account. We ask for verification before discussing private records.

Cookie choices

Cookies can support a consistent browser session and remember selected settings. Review the cookie controls on your device if you want to remove stored preferences before returning.

Account protection

Do not share your phone verification code or account credentials. If access looks unusual, pause the session and use the account help route so we can check the request.

Record retention

We retain account and transaction records for the period needed to administer the account, address disputes, and meet applicable duties. A retention question can be sent through Legal support.

Who to contact

Use the policy contact path for data, cookies, access wording, or record questions. Use the payment record route when your request concerns DANA, QRIS, or another listed rail.

Requesting changes

Describe the exact field or policy point you want changed, then complete the account check we request. We may need the registered phone detail before applying an update.

Find answers before opening your account

These Legal answers cover the questions we expect from an Indonesian account holder before access begins. They explain where to read the policy, how we verify requests, and what to include when you need help with personal data, cookies, or payment records. If your situation is not covered, use the relevant route above and quote the exact account or receipt detail.

You can read the current Legal notice on this page before opening an account. It covers access, data use, cookies, account records, payment references, and the request routes available to you.

Eligibility depends on local law. Access may differ by location or circumstance, so check the current notice before continuing. We do not describe access as universal where local rules may restrict it.

Phone verification helps connect an access request with the correct account record. It also lets us check identity before discussing private details, changing account data, or responding to an access question.

DANA, QRIS, OVO, GoPay, bank transfer, and virtual account references may be retained as account-related records. Include the receipt date and reference when asking us to locate one.

Yes, send a clear request through the privacy route and identify the field that needs correction. We may ask for your registered phone detail before changing or discussing the account record.

Cookies can remember browser settings and support a consistent session. You can review or clear them through your device browser controls, while policy requests should still be sent through the Legal contact path.

State the policy topic, registered phone detail, and exact question. For a wallet or transfer record, add the payment rail, date, and receipt reference so we can check the correct entry.

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